Track
your order
Three ways to find out where your parcel is. All of them use details you already have: your account, the confirmation email or the tracking number.
01
From your account
If you bought with your Ostrich account, every order appears there with its status and the tracking link as soon as it leaves the warehouse.
02
With the confirmation email
The email you received when you bought includes a “View your order” button. It opens your order page with up-to-date tracking, no account needed. If you can’t find it, check your spam folder or write to us with your order number.
03
With the tracking number
When your order leaves the warehouse we send you the courier’s tracking number. Enter it here to open the courier’s website with the status of your shipment.